Repair guidance / Grundig / BR3
Drying takes much longer
Record whether this change was sudden or gradual, which programme is selected and whether smaller loads behave differently. Sensor-controlled estimates may vary with the load. Do not extend repeated runs if the cabinet overheats or there is an unusual smell.
A different pattern: the machine stops while warm
An interruption during drying is a different enquiry from one during the cold wash. Describe the displayed message and how long it ran before stopping. Switch off an appliance that smells hot or scorched; do not bypass a thermal device or keep resetting it.
Limited working space around the equipment
Give the available working space and describe anything that obstructs normal access. An appliance being visible does not make it safe to pull out or loosen: cables, connected pipework, fixings and the surrounding floor need to be considered before any movement.
Identify this Grundig model
Provide the complete model and serial number from a safely accessible rating label. Do not remove panels or move heavy equipment to find it.
Details for Beckenham enquiries
Provide the full BR3 postcode and any entry or access instructions for the Beckenham property. Tell us about a furniture panel, tight cupboard or stairs when relevant; do not move the equipment to demonstrate the fault.
Questions for this repair enquiry
What details help with “drying takes much longer”?
Keep the last successful operation separate from the first sign of the problem. For a report of “drying takes much longer”, say what still works and what no longer happens. If the other pattern, “the machine stops while warm”, has also occurred, include its timing as a separate observation. Send these details with the full model and your Beckenham postcode; they prepare the enquiry without identifying a part in advance.
How does “the machine stops while warm” change the enquiry?
Treat that as additional evidence rather than proof that both symptoms have one cause. Explain whether the two patterns began together or appeared at different times. Include the fitting context — limited working space around the equipment — so the assessment can account for safe access as well as the reported behaviour.